Managing Conflicts – Is It Difficult?

   I do believe that most of you have argued with your friends, parents, etc. What would you do afterwards? Shouting, fighting or pack your things and leave? In fact I can give you some suggestions.

  The first step is to understand what a conflict is.

  Arguing with others is called a conflict; it affects the relationships between individuals or groups. It is resulted from individuals or groups that differ in beliefs, interests, attitudes, etc. Negatively, it causes stress, sad and angry and interrupts normal relation. On the contrary, a small conflict helps people understand the others feel and can bring a sense of respect to all.

  Before arguing with others, you can be a good listener! A good listener should let others tell their own stories first, do not jump to conclusion immediately. Why don’t you try to ask questions and do not let yourself be distracted. Do listen to others point of views and ideas.

  As a result, we should have a good communication. A good communication can transfer your ideas or information clearly to one another. Therefore you should consist of these 3 segments of communication. They are Speaking, Gestures and Listening. First, speak your message clearly, and have a good eye contact and posture. Then, the receiver can easily get your point. For the receiver, you should listen carefully. You should ask questions if you don’t understand. At the end of the conversation, give some advise or comments to your sender. Then you can prevent conflict happen between you and your friends, isn’t it easy?

  The second step is to know if a conflict broke out, what should you do? Here we go!

  To begin with, you should show your empathy. Understand another person’s feelings. Second, you should trust the others belief and to be confident in anyone. Third, communicate with one another. Control you feeling and do not get angry easily. Fourth, be more mature. Present a rational explanation of the situation. Furthermore, talk to yourself. For example, talk to yourself by saying I am a specialist of managing others anger. Last but not least, don’t give up. If you cannot handle your work, you can find a social worker to talk through the situation in order to handle the emotionally unstable person.

  Now, you can repair a relationship broken by a conflict and let us create a harmonious society!