Many conflict resolution steps are common sense, however they don’t take root until we stop to think about them.  Here is a step you can take for a healthier and more productive workplace:

Boil down the problem to it’s roots and the people originally involved.  It is a common occurance for fellow employees, friends and family members to get up in arms when they beleive someone close to them has been wronged.  However, as passionate as they may feel about the incident, it may not be their battle to fight.  While working to reach a solution, be intentional about only working and communicating with those actually a part of the original issue.  This simplifies the process and also helps to reduce unnecesarry drama.