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Discrimination Inside Three Retail Stores

The discrimination that I stomached inside three retail stores in America.

Shopping’s one of my favorite pastimes because my brain captures it as positive stress. I’ve shopped in Paris, New York City, Beverly Hills, London, Seattle, Copenhagen, Geneva, Bordeaux, Atlanta, Toulouse, Poitiers, Tours, Marseille, Los Angeles, Montpellier, Nice, Strasbourg, Greensboro, Charlotte, Brooklyn, Chicago, and New Orleans, just to name a few cities. I love clothes. My agenda’s simple. Whenever I’ve money, I shop till I drop. If I don’t have money, I don’t shop at all.

Therefore, shopping’s a gift. I’ve been able to give away many priceless gifts to many children in Africa, America, and Europe such as a Baldwin piano, three electrical pianos, a Macintosh Apple computer, a Maytag refrigerator, a printer, a word processor, hundreds of magazines, millions of clothes, thousands of shoes, hundreds of movie tapes, hundreds of cds, two TV, thousands of canned foods, flowers, five paintings, and furniture to children prior to founding my writing business in 1985. I bought some of them from Nordstrom, Bloomingdales, and Sak’s Fifth Avenue.

In as much as I enjoy shopping, some of it hasn’t always been pleasurable, especially since the day that my only child was kidnapped, the day before my June 21, 2003 birthday. Never in my wildest imagination did I visualize that some retail stores would discriminate against me all because of my physical disability. Yes, I’m disabled. I walk with a cane because I was injured when I was two years old. I fell down from a flight of stairs, and injured several parts of my brain. Owing to this fall, I lack motor skills. When I was four years old, my father whom I shared an extraordinary bond presented me with a piano. The piano rewired my brain, and accorded me minimal motor skills.

Though, I’m clumsy at basic skills such as driving, grasping objects, standing, and walking, I’ve made up in cooking, playing the piano, storytelling, and writing, among other passions. Most importantly, I fight passionately for all children because I was injured as a child. Please allow me to give you an account of the discrimination that I stomached inside three retail stores in America.

On Sunday, September 11, 2005, I went to shop at FedEx Kinko’s in Atlanta, Georgia for my writing business. In the past, I purchased stamp labels in the FedEx Kinko’s retail stores in California and Maryland. On September 11, 2005, I entered the store with my cane. I was excited so I mounted the escalators to the first floor in the hopes of purchasing this important item. Due to the fact that my hands disable me the most, stamp labels come in handy. Typing is a chore that entails motor skills.

“I need to purchase stamp labels for my business. Can you show me the different designs so that I would select the best one for my business?” I asked.

“We don’t have designs,” he said.

“The other stores showed me designs. I won’t be able to select one until I look at the different designs that you have,” I said.

“You ask too many technical questions,” he said.

“I just would like to choose the best design for my business,” I said.

“You are asking too many technical questions,” he repeated.

He refused to show me the designs. Instead, he started yelling at me in the presence of two customers, and a female employee. I couldn’t fathom why he would choose irate over courtesy with a customer, let alone a disabled one. It was as if he wanted me to yell back, but I simply ignored him. His voice was suddenly full of anger, annoyance, and antagonism. He roared like a lion. His voice shook the whole building. He practically became a terror on wheels.

If anyone had told me that I would befall such spitting madness on Sunday, September 11, 2005, I’d not have believed them. But then again, I stand corrected. In the land of freedom, I forgot all about the copycats who loom in dark shadows on the anniversary of September 11, 2001.

“I will not show you any designs. You ask too many technical questions,” he yelled on top of his lungs.

“I should remind you that I’m disabled,” I said.

“I will still not show you the designs,” he yelled again.

My brain captured it as negative stress. I fell sideways, and injured my ankle again. Immediately, I made my way to the lobby area for fear that I might fall down, and injure my head again.

“Ma’am, you’ve taken the wrong turn,” he said.

“Thank you very much,” I said.

I took the escalators to the revolving doors. When I reached them, I got lost, but the kind security guard reminded me.

Owing to the acts of discrimination, obsession, and terrorism that I suffered at the hands of one of FedEx Kinko’s retail stores in Atlanta, I continued to fall sideways inside, and outside the retail store because one of their employees intentionally subjected me to undue negative stress on the fourth anniversary of September 11, 2001.

On Sunday, July 2, 2006, I was at the Macy’s retail store in Dallas, Texas to return a wedding dress, and a pants suit that I purchased in Atlanta, Georgia for $500.00 and $300.00 respectively. I saved the tags, and receipts. There’s no need to go into details about the wedding dress. Actually, I was in Atlanta to get married, but it didn’t happen. Don’t ask me why? Actually, it’s a blessing in disguise. All I can say is that the attorney in question didn’t show up for the wedding because he took off to Minnesota. Why is a blessing? I completely forgot all about my marriage with another attorney in Beverly Hills. It’s a long story so I wouldn’t like to get into it at this point in time.

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  1. Dora

    On January 25, 2009 at 2:23 pm


    This retail kitchen store states they have friendly service. In fact, the sales clerk was rude and discriminatory. This event happened on Jan. 23, 2009. I was shopping with two people with physical disabilities. One was using a shopping cart to assist with walking because we did not have the wheelchair with us. There was no sign stating we could not come in with a shopping cart. We were ask to leave because we had a cart. I stated that she needed a cart to walk. (There was plenty of room because no one but us were in the store!) The sales clerk said she would have to leave. When I stated that is against the law to refuse us service because of a physical disability. She said rudely, she should have a walker. She said the store is just too small to walk with a cart. What about using a wheelchair if it is too small for a cart? We were not asked what she could assist us on finding! She just stated that we would have to leave. I called to speak to their management but no one returned a call. I guess they do not want business from people with disabilities. PLEASE DO NOT SHOP AT the KITCHEN PLACE either online or in their retail locations in Marlborough, MA or in New Hampshire. I do not know how cooking.com could have any association with this establishment.

  2. harry

    On June 28, 2009 at 10:49 pm


    i think it is really f’ed up that a holes like that have no respect and treat people with disabilities that way. im a 16 year old boy and have disabled frends as well as non disabled friends but we get along all fine we all have each others backs and respect on another but this story is really messed up that guy was brought up wih no respect for any one and should be fire d from his job or at least get a whuppin from someone

  3. maria

    On October 8, 2009 at 9:39 pm


    wow, if i was you i wouldv’e looked at that man straight in the eyes, wouldv’e said “how rude!!!”, then hit him with a cane haha. but honestly i think discrimination should be outlawed, i hate it when others are looked down upon. it’s a recheted sight (ha can’t spell) but this article will most definetely help with my english debate tomorrow on why discrimination upon anyone is wrong and completely unethical. i’m so sorry by the way about your disability. i hope you are never discriminated again, i admire you, i really do.

  4. Eleazar

    On April 27, 2010 at 6:23 pm


    Hey i was wonderin what kind of lawyer do you need for this kind of cases, the same thing happenend to me at a gast staton, ill appreaciate your help… thank you

  5. m

    On May 31, 2010 at 6:25 pm


    “Assaulted” you? She simply touched you. You truly sound like a nightmare customer.

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