You are here: Home » Psychology » Hungry Employees

Hungry Employees

Do the colors and psychology that affect appetite in restaurant patrons have the same effect on employees?

The method for testing these hypotheses is not very easy. The most viable option would be to study current employees at existing restaurants. No owner of any restaurant would allow researchers to plant employees in their establishments as test subjects. Additionally, it would be far too costly and time consuming to build a restaurant for the purpose of testing. Thus, the research would have to be done at established restaurants. The first step in the research process would be to gather a sample group of restaurants. Restaurants of all shapes and sizes must be included for the study to be as accurate as possible. Fast food restaurants, family style sit-downs, and all-you-can-eat buffets must all make the list because different restaurants decorate their interiors with specific colors to elicit distinct responses. Likewise, since this is a study on employees and how much they work, motivation is a factor, and the restaurants that researchers choose to study must run the gamut of employee wages. Geographic location, climate, and neighborhood atmosphere must also be taken into account. This is because the social attitude toward work can be different in a rural town than in a city, or just in different towns and cities. Additionally, excessive heat may affect employee morale and motivation. Lastly, the restaurants to be included in the study would have to be of all different interior colors. After the list is compiled, the restaurants must be categorized and grouped so that similar restaurants can be studied together and compared.

Once the listing, categorizing, and grouping are finished, the studying and measuring can begin. Each restaurant will be evaluated on efficiency, customer satisfaction, employee morale, employee hunger level, average length of time employees spend working, and average length of time employees spend eating or on break. These elements of the restaurant will be measured by observation, customer surveys, and employee surveys. One thing to consider while assessing the effects of colors in these restaurants will be the separation of the cooking area from the eating area. Chefs will mostly, if not only, be exposed to the colors of the kitchen, whereas waiters, waitresses, hosts, hostesses, bus people, and cashiers will see the colors of both the kitchen and the dining room. Therefore, the information gathered from kitchen staff might yield different results than the figures collected from the portion of the staff that interacts with customers. This is especially important to note because interior decorators are more likely to paint the kitchen, the place where workers have the most access to food, with a color that will suppress appetite. Likewise, they will paint the dining area, the place where customers order and eat their meals, with a color that stimulates appetite. After compiling considerable data, the next step of the process would begin: with the permission of the managers and/or owners of these restaurants, the walls of these establishments would be painted different colors. This would present an opportunity to see how the same employees, in the same town, getting paid the same wages, etc. work within different color schemes. By only changing the colors of each restaurant, we can isolate the effects that are specifically caused by these colors. Researchers would measure the same evaluation criteria and compare data from different colors.

While this research might seem tedious or outlandish, it is very relevant and important. Simply put, people eat every day. Almost every town in America plays host to many restaurants. The food industry has a large impact on our economy and our lives, and thus, research that would make it more efficient would be very beneficial. In testing the psychological effects of colors in restaurants, we must not neglect the employees. We must know whether appetite stimulants disrupt work, and what other effects colors might have on the waiters, waitresses, and cashiers that serve us each and every day.

2
Liked it
User Comments Post Comment
Powered by Powered by Triond