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Digital Rights Management (DRM)

by Viola Rotich in Law, July 28, 2009
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History, technology, and methods.

Loyalty Lessons for American Auto Makers

by Santiago Stoetzel in Economics, April 16, 2009
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Loyalty becoming the best asset for American Auto Makers.

Ten Rules of Banking Etiquette

by Maksim in Advice, April 7, 2009
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I have been working for a bank for the past two years. The tellers are required to annually review customer service guidelines. Therefore, I thought it only fair, that the customers have this easy to follow set of guidelines too.

Relationship Communication: How Couples Perceive Each Other

by kamlesh786 in Relationships, March 22, 2009
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Just because someone listens to me, I did not suggest that the communication addressed to me.

Charging for Grocery Bags: Loblaws Saving the Environment – Not!

by Goldfinger in Issues, January 18, 2009
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There are better ways to save the environment than charging for plastic grocery bags. Rewarding consumers, instead of punishing them, is what grocery stores need to embrace.

The Retail Worker’s Perspective

by Prudence Wilson in Work, December 4, 2008
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AKA “Hello, I Am Your Friendly Neighborhood Copy Centre Associate, Not Your Slave”. Here are some things to consider the next time you head out to Staples, or another similar business to get some photocopying done.

Grocery Bags: Environmental Hazard But Great Convenience

by Dialga in Issues, December 2, 2008
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Many environmentalists argue that plastic grocery store bags are a hazard to the environment. Although you might agree with this statement, are you willing to spend even more money to be environmentally-conscious, especially during these tough economic times?

Manners and the Market

by Ron Fields in Society, November 16, 2008
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The free market fosters respect and manners in commerce. Socialism and government created monopolies allow to flourish companies that do not show respect and courtesy to customers. If we wish to have a more polite, respectful society, we must foster free market systems and institutions.

The Customer is Never Right

by Adam McCoy in Issues, September 16, 2007
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Customer service no longer exists. Service with a smile is forgotten, and the rude have inherited the earth.

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