Etiquette for Hospital Employees

Patient comfort and well-being should be the prime consideration of non-professional hospital employees. The public-patients or visitors is quick to judge a hospital by the help it employs and to note whether uniforms are neat and clean and the service kind and efficient.

Here are some guides and etiquette for Hospital Employees:

1. Ethical considerations.

Non-professional employees must learn to cooperate with the hospital’s professional staff. Critical opinions of doctors and nurses or of medical treatment must never be expressed to patients or fellow workers or to friends outside the hospital.

2. Mail and telephone calls.

Employees who live in may receive mail at the hospital, but non-resident employees should nor receive mail there. Department telephones are for hospital business and emergency calls and should never be used for personal calls.

3. Using the elevator.

Step aside graciously when the elevator is needed for patients or by the medical staff, they have priority.

4. Tips and gifts.

Hospital employees should not accept tips or gifts from patients or from their family and friends.

5. Personal appearance.

Clean uniforms and the practice of personal hygiene are very important and its mandatory requirements for hospital personnel. Avoid excessive makeup, earrings, gaudy jewelry are totally unacceptable when you wear a uniform.

6. Duty and behavior.

Hospital hours of duty are strictly enforced and no matter what emergency arises your shift of duty must be covered at all times. Loud talking or laughing is out of place where people lie ill. Smoking is prohibited except in specified areas.