Keep Grievance Systems on Track with Union Software

A grievance is an allegation that there has been a breach of a collective agreement. The scope can cover all aspects of workplace life. Grievances can range from individual complaints to grievances filed on behalf of all workers affected by proposed or instituted policies. In order to ensure each grievance is treated fairly and kept track of securely, representatives can turn to innovative software for unions such as grievance software.

Local Unions may have many grievances going on at the same time and no effective way to stay on top of them. While many locals may be familiar with the need for grievance management systems, not all local unions and associations have access to such systems. According to the 1999 Workplace and Employee Survey (WES) conducted by Statistics Canada, only 49% of the 10.8 million workers surveyed had access to grievance resolution systems. Of this number, about 3 million workers were union members or were covered by a collective agreement, showing that union representation leads to greater accessibility to such systems.

According to WES, approximately 570,000 Canadian workers with access to a grievance system filed a complaint in that year. In order to properly handle each filed grievance, whether individual or collective, union representatives can use innovative software for unions, including grievance software. Union software can help keep track of grievances, employers, and members, and can be used to notify representatives of upcoming changes or due dates.

Grievances may be filed by individuals, groups, or as part of a collective agreement in regards to policies that affect all workers. Association software can help representatives keep track of filed grievances and allow only specified individuals access to the files. Web-based membership software is easy to use and functions through Internet browsers, meaning there is no software to install. With functions that can keep records of documents, images, expenses, and reports, web-based grievance software can help keep track of multiple grievances from initial filing to resolution.

According to WES, about 95% of workplaces with more than 500 employees were more likely to have a grievance management or mediation system in place. With so many files to keep track of, union representatives can benefit from using innovative software for unions to keep grievance mediation on track. Using web-based solutions like union software can help ensure that arbitration proceeds in an organized, timely, and objective manner to the benefit of workers and employers alike.

You can get more information about Member Management, Grievance Management by Workers Compensation Tracking System