All of us have encountered entering a public institution and have transactions with the people in it. And sometimes, you just want to raise that middle finger amidst the crowd and shout in desperate cry to be noticed.
All of us have encountered entering a public institution and have transactions with the people in it. Most of us find it hard to deal with the employees —- they irritate us to the bone because they work so slow. Here is a shortlist of collected observations why the people in those institutions work slow and have a hard time finishing things.
(a) They gossip too much. One friend of mine who works in “a banking institution owned by the government in the Philippines” ranted to me one time that his co-employee in a regular status, someone superior than him, gets angry at him every time he happens to finish his work ahead of time. “She always threatens me that my contract will never be renewed because I always finish my work ahead of time,” he said. “When I finish my task, I hand it over to her since the next process is under her duty. She doesn’t work on her task. She prefers to dilly-dally and exchange gossips with other people in the office than to sit down, be quiet and work. Papers are flooding in her table, and there are a gazillion documents pending on her table.” A teacher-in-training also retorted one incident she had while being on-duty in a public grade school: “Everyday, my coordinating teacher doesn’t teach. During teaching hours, she let her students rumble inside the room…she doesn’t mind since she’s too busy talking to her boyfriend over her cellphone.”Read more in Work
(b) They do personal things first before public service. They say public office is a public trust, and a person occupying the said office should dispense proper, efficient, and expedient public service. The person owes his position to the government —- to the people of the State —- and yet, how come there are still employees in the public sector settle their personal issues first before getting down to business? I have read in a well – known online community / forum that she cursed the day she paid her taxes. “It was way pass lunch break, and yet she doesn’t want to open her window and mind us. We taxpayers were in a long line, and we can see clearly that she was putting on make – up —- and it was like 1:30PM! Can’t her make-up wait?” A student in a government – owned school once also ranted, “the cashier was slow in giving changes and receipts. She was chatting with someone over YM.“
(c) What is a computer? It may sound funny, but there are still institutions that lack computers. Yes, they are still in the stone age using old bulky noisy typewritters and writing manually information in sheets of paper. We can’t blame them though, either there isn’t any budget allocation for their modernization or the budget was already in the pockets of the greedy politicians, or the employees are too old to meet “The Computer”.
(d) So many windows, so few open ones. “There are eight cashier windows,” a mother of a freshman college student narrated, “but there are only two windows open, and there was like a hundred people in the line!” Lack of manpower? Maybe. We don’t know.